Terms and Conditions

About Us: Jasper International Virtual Learning Academy UK (part of Jasper Global Corporation) is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the contact us link above on this store page or contact our Customer Ambassador by using the button on the website.

Our UK Office Contact Details: Jasper Associates Limited 3 Farriers Green Clifton Village Nottingham Nottinghamshire NG11 8ND United Kingdom Phone: +44 115 9406933 Fax: +44 115 9406933 Email: Please use the Customer Ambassador form to contact us. Company Number 5917618 VAT Registration Number 890641508

Making A Purchase: : Making a purchase could not be easier, just browse our Prospectus and select the qualification or course that is most suitable for you and add any items that you wish to buy into the shopping cart after you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We Accept: Visa and Mastercard.

Shipping and Handling: Shipping And Handling Currently all of our deliveries are by electronic download. Once payment had been approved, you will receive email communication providing enrolment codes to start your learning. Delivery Schedule Access codes for your learning will be provided via return email which means that you can start learning immediately.

Back Orders: If, for any reason, the course that you have chosen is not available, please contact us immediately via the Help & Support Page as it may affect the qualification that you wish to complete. Our team will be able to help you.

Tax Charges: For orders made from the United Kingdom (England) or European Union States, 20% VAT is added. All other orders outside these countries Tax will be charged at the local rate.

Credit Card Security: When the order is placed at our website, credit card numbers are encrypted using 256 bit encryption technology. They are only decrypted after they reach the bank. They are not held in clear text on any web site.

Guarantee: We guarantee your satisfaction.

Reaching Us: If you need to reach us, please email us using the contact us link above on this store page, alternatively you can call on +44 115 9406933 (International +44 +44 115 9406933) or fax us on +44 115 9406933 or write to us at 3 Farriers Green Clifton Village Nottingham Nottinghamshire NG11 8ND United Kingdom. Local country contact information appears on the Help & Support page for country. Only India is operative at the moment.

Privacy Policy: Jasper Associates Limited or Jasper International Virtual Learning Academy does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment and to the Awarding Bodies for accreditation purposes. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this site to keep track of the contents of your shopping cart, to store delivery email addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies on this site.

On May 26, 2012, important new data privacy regulations regarding methods of accessing end user data by browser-based software technology come into effect in the United Kingdom. These regulations mandate that all websites that store or access information about a user of that site, customarily accomplished using “cookies” that are stored on the user’s computer, obtain the user’s consent before storing or accessing that information. Because these regulations stem from a 2009 amendment to the European Union privacy directive, we anticipate that other jurisdictions will soon be implementing similar regulations, and indeed others are in various stages of approval. As a result, we view these regulations as a new paradigm in data privacy, and have proactively respond to this. the first page you arive at on this Academy will ask you to select your cookie settings, cookie settings on this website are set to 'allow all cookies' to give you the very best experience. If you continue without changing these settings, you consent to this - but if you want, you can change your settings at any time just click on Change Browser Settings button above and then click the link below and make the changes.

Data Collected by this Site is Used to: a. Take and fulfil customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery and accreditation purposes. Information Commissioners Office We are registered with the Information Commissioners Office http://www.ico.gov.uk/

Returns Policy: What happens if I buy a Virtual-Course and find that it is not right for me? After you have started your course you will not be eligible for a refund. Before you buy a Virtual-Course, check out all the information available to you on this website (there is a full description available for each course). The course information is designed to reduce the risk of you making the wrong choice. Read the course description and technical requirements. Access the sample course (available here) to check that the course will run on your PC and that you are comfortable with the depth and style of the course. The best browser to run your course is Internet Explorer (IE). Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Remittance Terms: Payment is in advance of receiving your goods. We reserve the right to make a charge for using your credit or debit card at a rate levied by the clearing bank.

General Use of the Jasper International Academy Site: You must not use our Academy in any way that causes, or may cause, damage or impairment of the availability or accessibility of the site, or any of the areas of, or services on, the site in any way which is unlawful, illegal, fraudulent or harmful in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.